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Welcome to the Self Service Portal.


Select an option from the menu on the list or click here for instructions on how to use the SSP.

If you need assistance, please contact the FIS Client Support Team.

UK Clients - For further assistance with account administration (password resets/unlocks), please contact the EMEA IT Service Desk:

Tel: 0870 240 1169
Email: EMEA.ServiceDesk@fisglobal.com

Please include the following information in your request in case we need to contact you:

  1. User Name (FISclient\######)
  2. Institution Name
  3. Phone Number